Every time Canva changed template links (2024–2025) and what broke

Published · 3 min read

Three changes in about a year. Here is what each one did to sellers' links, based on what Canva announced and what sellers reported.

Canva login screen "Log in or sign up in seconds" reached from a migrated Brand Template link, with sign-in buttons.
Old link converted to a Brand Template: a signed-out buyer lands on Canva's login screen, “Log in or sign up in seconds” Captured from canva.com as a signed-out visitor on October 24, 2026.

July 31, 2024: old share links removed

As of July 31, 2024, Canva began removing existing View-only, Template and Website share links created under old settings. Sellers had to regenerate those links. A regenerated link is a new URL, so every affected listing needed a new PDF.

What broke: any listing PDF still pointing at a removed link. Buyers got a dead link, and many sellers heard about it from buyers first.

Are your older links affected?

If a listing PDF predates that change and you never replaced the link, check it now:

End of January 2025: creating template links needs a paid plan

Around the end of January 2025, creating template links became limited to paid plans and free trials. Links created before kept working.

What broke: nothing that already existed. But sellers on Canva Free could no longer make a replacement when a link failed. Canva doesn't clearly document what happens to existing links when a paid plan ends; sellers report they kept working, but you cannot create new ones.

May–June 2025: the email-domain rule

In May 2025 sellers received an email that from June 2, 2025, users sharing the owner's email domain would need a paid plan to open or edit shared templates. Sellers reported conflicting answers from Canva support, and buyers reported being told they needed Canva Pro.

What broke: mostly trust. Buyers who were told to pay sent messages and refund requests, even where the link itself still worked.

Where do things stand now?

Current guides state free-account buyers can open template links created by a Pro user, with watermarks on premium elements. Buyers still have to sign in to Canva to make a copy.

The timeline at a glance

WhenChangeEffect on sellers
July 31, 2024Old-settings View-only, Template and Website links removedRegenerate links, re-upload PDFs
End of January 2025Creating template links limited to paid plans and trialsNo new links on Free; old ones keep working
June 2, 2025Paid plan needed for users on the owner's email domainConflicting support answers; buyer confusion

The next change will look the same from your side: links that worked yesterday stop working today, and nobody tells you. Pro rechecks every saved link as a signed-out buyer each day and emails you the same day one changes, with the screenshot. $9/month, cancel anytime.

FAQ

When did Canva remove old template links?

As of July 31, 2024, Canva began removing existing View-only, Template and Website share links created under old settings. Sellers had to regenerate them.

When did template links become paid-only?

Around the end of January 2025, creating template links became limited to paid plans and free trials. Existing links kept working.

Do buyers need Canva Pro after June 2, 2025?

Sellers reported conflicting answers from Canva support. Current guides state free-account buyers can open template links created by a Pro user, with watermarks on premium elements.